On Call Coordinator

On Call Coordinator

  • 0 Stars.

We are currently seeking to recruit an On-Call Coordinator to support our Community branch of Juniper in an after-hours capacity.

Reporting to the Client Services Team Leader, this role involves working from home and responding to after-hours emergency calls from our Community Support Workers and the Juniper Clients we provide services.
On offer for the successful candidate is a part time position working to a fortnightly on call roster, full training will be provided to the successful candidate along with a mobile phone and a laptop.
Key responsibilities of this role:
  • Participate in an out of hours roster to ensure phone queries are answered
  • Effectively responding to emergency calls from Community Support Workers and/or Clients
  • Liaising with the Juniper Clinical team to address client medical concerns
  • Sourcing replacement Community Support Workers when the situation requires
  • Recording documentation and completing reports detailing calls that have been received
  • Providing the office hours team with a thorough handover
  • Responding to client enquiries with a sense of urgency

Perth Western Australia

Job Description
Employment type: Part-time
Preferred experience:
The skills, knowledge and experience required:
  • An understanding of aged care services is essential
  • Experience in dealing with aged clients in the community
  • An ability to think laterally and solve problems quickly
  • Strong computer skills, with an ability to use a Client database, Microsoft Outlook and Microsoft Word
  • Current police clearance
  • An ability to work independently
  • Current WA Driver’s licence
What's on Offer:
  • Work from home
  • Salary sacrifice options
  • Ongoing training opportunities
To find out more please phone Robin Wright, HR/Recruitment Officer on 9240 0308.

Other Categories:
 Community, Sport

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